AI Product Strategy
Identifying real problems where AI can create meaningful business value.
Building AI Products for Real-World Business Challenges
Xcelore is an AI Product Engineering company that builds AI-powered products for real-world business needs. Our AI products—Exei, Xcelight, and Valriz—demonstrate how we apply AI-native engineering, product thinking, and modern technology to take ideas from concept to production.
Explore our productsFrom AI Product Engineering Expertise to Products in Production
We don't just build AI products for our clients. We build, deploy, and continuously evolve our own products—giving our teams hands-on experience with the technologies, architectures, integrations, and challenges involved in taking AI products to production.
AI Agents for Ecommerce
Cover the entire customer journey with pre-built AI agents designed for ecommerce brands. From pre-sale product discovery to 24/7 customer support and proactive outreach, Exei runs across WhatsApp, Voice, Website, Instagram, and Messenger, integrates natively with Shopify and CRMs, and shares a single knowledge base, inbox, and customer database.
CUSTOMER SERVICE AGENT
24/7 Inbound & Operations
Resolves routine order status (WISMO) questions instantly, processes returns, automates COD confirmations (abandoned carts), and routes complex inquiries smoothly to live staff.
SHOPPING ASSISTANT
Pre-Sale Discovery
Syncs with your live catalog to deliver real-time product recommendations, fit guidance, and in-chat checkout cards right inside the conversation.
GROWTH AGENT
Proactive Outreach
Runs targeted WhatsApp and Voice campaigns to announce new collections, re-engage inactive shoppers, and deliver personalized offers based on customer behavior and preferences.
Meet your three specialized AI agents:
CUSTOMER SERVICE AGENT
24/7 Inbound & Operations
Resolves routine order status (WISMO) questions instantly, processes returns, automates COD confirmations (abandoned carts), and routes complex inquiries smoothly to live staff.
SHOPPING ASSISTANT
Pre-Sale Discovery
Syncs with your live catalog to deliver real-time product recommendations, fit guidance, and in-chat checkout cards right inside the conversation.
GROWTH AGENT
Proactive Outreach
Runs targeted WhatsApp and Voice campaigns to announce new collections, re-engage inactive shoppers, and deliver personalized offers based on customer behavior and preferences.
AI-Powered Video Intelligence Platform
Transform your existing CCTV infrastructure into actionable business intelligence with specialized AI vision capabilities. Xcelight analyzes live video feeds to understand people, processes, and operational behavior, generating real-time data and actionable insights across retail, manufacturing, logistics, and other business environments.
OPERATIONAL INTELLIGENCE
People & Process Analytics
Analyze footfall, crowd movement, wait times, staffing, resource utilization, and operational activities to identify inefficiencies and improve day-to-day performance.
BUSINESS INTELLIGENCE
Actionable Data & Insights
Turn video data into dashboards, reports, trends, and actionable insights that help optimize sales, customer experience, operations, resource utilization, and strategic decision-making.
SAFETY & SECURITY INTELLIGENCE
Real-Time Detection & Alerts
Detect prohibited objects, PPE violations, hazards, theft, accidents, and other critical events in real time, triggering instant alerts so teams can respond faster.
Three ways Xcelight turns video into insight:
OPERATIONAL INTELLIGENCE
People & Process Analytics
Analyze footfall, crowd movement, wait times, staffing, resource utilization, and operational activities to identify inefficiencies and improve day-to-day performance.
BUSINESS INTELLIGENCE
Actionable Data & Insights
Turn video data into dashboards, reports, trends, and actionable insights that help optimize sales, customer experience, operations, resource utilization, and strategic decision-making.
SAFETY & SECURITY INTELLIGENCE
Real-Time Detection & Alerts
Detect prohibited objects, PPE violations, hazards, theft, accidents, and other critical events in real time, triggering instant alerts so teams can respond faster.
AI Management Platform for Enterprise AI
Valriz helps organizations manage their growing AI ecosystem through a unified platform for AI cost management, governance and security, adoption and control, productivity and collaboration, and AI opportunity discovery — helping organizations maximize the ROI of their AI investments.
COST MANAGEMENT
Spend Visibility & Control
Tracks AI spend across models, vendors, and teams in real time, flagging anomalies and enforcing budgets before costs spiral.
GOVERNANCE & SECURITY
Policy Enforcement
Centralizes access control, audit trails, and compliance policies across every AI system in use, so governance keeps pace with adoption.
ADOPTION & DISCOVERY
Opportunity Intelligence
Surfaces where AI is already delivering value and where new opportunities exist, helping teams prioritize investment with evidence, not guesswork.
How Valriz keeps your AI estate under control:
COST MANAGEMENT
Spend Visibility & Control
Tracks AI spend across models, vendors, and teams in real time, flagging anomalies and enforcing budgets before costs spiral.
GOVERNANCE & SECURITY
Policy Enforcement
Centralizes access control, audit trails, and compliance policies across every AI system in use, so governance keeps pace with adoption.
ADOPTION & DISCOVERY
Opportunity Intelligence
Surfaces where AI is already delivering value and where new opportunities exist, helping teams prioritize investment with evidence, not guesswork.
Built With AI-Native Engineering at the Core
Our own real-world environment for practicing AI product engineering.
AI at the Core
AI is integrated into the product experience and architecture—not added as an afterthought.
Product-First Thinking
We build around real customer problems, workflows, usability, and measurable business outcomes.
Production-Ready Engineering
Our products are engineered for scalability, reliability, security, integrations, and continuous evolution.
Continuous AI Innovation
We continuously experiment with emerging AI capabilities and improve our products based on real-world usage and feedback.
Turning AI Capabilities Into Business-Ready Products
Building our own products strengthens our expertise across the complete AI product lifecycle—from identifying the right opportunity to designing, engineering, launching, and continuously improving intelligent products.
AI Technologies Behind Our Products
Our products bring together AI and modern engineering technologies to create intelligent, scalable, and production-ready experiences.
We don't just talk about AI product engineering. We practice it.
Our AI products are a direct demonstration of our AI Product Engineering capabilities. They give our teams continuous hands-on experience in building AI-powered products, solving real-world problems, integrating complex systems, and evolving products in production.
That experience strengthens the way we build AI-powered products for our clients.
Let’s talk
Bring Your Ideas to Reality
Partner with tech catalysts who turn ideas into impact.
Frequently Asked Questions
What's the difference between Xcelore's services and its own AI products?
Our services build custom AI products for clients. Exei, Xcelight, and Valriz are AI products we design, build, and operate ourselves — they give our teams continuous hands-on experience with the same architecture, integration, and production challenges our clients face.
Can I use Exei, Xcelight, or Valriz for my business?
Yes. All three are commercially available. Reach out and we’ll walk you through a demo tailored to your use case.
Do you build custom AI products outside of Exei, Xcelight, and Valriz?
Absolutely — most of our work is bespoke AI product engineering for clients across ecommerce, retail, enterprise IT, and beyond. Our own products are proof of the same discipline we bring to client engagements.
How does building your own products make your client work better?
Every AI-native product we build follows the same AI-Native SDLC, engineering discipline, and product-first approach we bring to client engagements — refined first on our own products, in production, under real usage.
How do I get started?
Tell us what you’re building using the form here, or book a discovery call — we’ll respond honestly about how we’d approach it, no obligation.
READY TO BUILD?
Build Your Own AI Product With Xcelore
Whether you have an early-stage AI idea, an existing product you want to modernize, or a business problem that could benefit from AI, our AI Product Engineering teams can help you turn it into a scalable, production-ready product.